ok www Privacy Policy
This policy gives a full account of how important your personal information is to us, how it is collected, and how it is kept safe.
Table of Contents
Introduction and Applicability
ok www (the operating entity, referred to below as "we", "our", or "the platform") places the highest priority on the privacy of users' personal information. This Privacy Policy ("Policy") applies to the ok www website ok-www.cam and all related services.
This policy is drawn up in accordance with applicable laws and regulations of Bangladesh and sets out how users' personal information is collected, processed, stored, and used. By registering an account or using our platform, you are considered to have accepted the terms of this policy. This policy works alongside our Terms and Conditions, and where any conflict arises between the two, the provisions of this Privacy Policy shall take precedence.
Types of Information Collected
ok www collects various types of information to operate its services. This information comes from two main sources — information you provide directly, and information collected automatically while you use the platform.
2.1 Information Collected Directly
When registering an account and using our services, you provide the following information:
- Full name, date of birth, and national identity card details
- Mobile number, email address, and residential details
- Payment information — bKash, Nagad, Rocket, or Upay account numbers, or bank account details
- Documents submitted for identity verification (copy of national ID card or passport)
- Information and messages provided when contacting the support team
2.2 Automatically Collected Information
When you use the ok www platform, certain information is collected automatically:
- Device type, operating system, and browser details
- IP address and approximate geographic location
- Time of access to the platform, session duration, and usage patterns
- Information collected through cookies and similar technologies (see Section 6 for details)
- Transaction history — deposits, withdrawals, and gaming activity
Purpose of Data Collection
ok www collects personal information only for specific and lawful purposes. Each purpose is listed separately below:
3.1 Account Management and Verification
Personal information is essential for creating new accounts, confirming identity, and ensuring transactions reach the right person. Identity verification is required particularly during deposits and withdrawals to maintain financial security.
3.2 Service Improvement and Personalisation
ok www analyses your usage patterns to improve the platform experience. Understanding which games or services you use most allows relevant content to be presented to you.
3.3 Financial Transaction Processing
Payment information is required to correctly process deposit and withdrawal transactions made via bKash, Nagad, Rocket, Upay, and bank transfer.
3.4 Fraud Prevention and Security
ok www conducts security analysis to prevent unauthorised access, account hacking, and financial fraud. Collected information is used in a limited and controlled manner for this purpose.
3.5 Customer Support
When you contact us for assistance via 24/7 live chat or email, your account information helps us provide prompt support. Our support team serves in both Bengali and English.
3.6 Notifications and Promotional Communications
With your consent, ok www may send new bonus offers, promotional messages, or important service updates. You may opt out of such communications at any time.
Data Storage and Security
ok www uses SSL encryption and industry-standard security technology to protect user data. Collected information is stored on secure servers, and multiple layers of protection are in place to prevent unauthorised access.
4.1 Technical Security Measures
- All data transmissions are encrypted using SSL/TLS technology
- Passwords and sensitive information are stored in hashed form and never in plain readable text
- Regular security audits are conducted
- Login is secured through OTP (One-Time Password) verification
4.2 Retention Period
Information is retained for as long as the account is active and, after account closure, for as long as required to meet applicable legal obligations. Records of financial transactions and identity verification information are kept for periods set under Bangladesh's financial laws.
Sharing Information with Third Parties
ok www does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited cases:
5.1 With Service Providers
The minimum necessary information is shared with trusted third parties to provide core services such as payment processing, technical support, and security verification. These partners are bound to comply with ok www's privacy standards.
5.2 When Legally Required
ok www is legally required to provide information under a valid order from a Bangladeshi court or competent authority. Only the specific information mentioned in the order is provided.
5.3 With Game Studios and Technology Partners
Minimal session data may be exchanged when establishing technical connections with game providers such as Evolution, Pragmatic Play Live, or PG Soft, as required to ensure correct operation during gameplay.
Cookies and Tracking Technologies
The ok www website uses cookies and similar technologies, which are small data files stored in your browser. These cookies help ensure the correct operation of the platform and improve the usage experience.
6.1 Types of Cookies
- Essential cookies: These cookies are necessary for maintaining login sessions, storing security tokens, and running the platform's basic functions.
- Functionality cookies: Used to remember your language preference, display settings, and other preferences.
- Analytics cookies: Used to understand which parts of the platform are used most and to improve services.
6.2 Cookie Controls
You can disable cookies from your browser settings. However, disabling essential cookies may cause some core platform functions to stop working correctly.
Your Rights and Choices
Every ok www user holds the following rights regarding their personal information:
- Right to access: You may request to know what information ok www has collected about you.
- Right to rectification: If your account contains incorrect or incomplete information, you may request that it be corrected.
- Right to erasure: In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal obligations.
- Right to object to processing: You may object to certain types of processing of your information.
- Right to data portability: You may request your own information in a structured, readable format.
- Right to stop marketing communications: You may contact us at any time to stop receiving promotional messages.
To exercise these rights or if you have questions about the protection of your information, please contact our support team. We are committed to responding to all reasonable requests in a timely manner.
To learn more about our commitment to responsible gaming, please read our Responsible Gaming Guidelines.
Privacy of Minors
ok www strictly restricts its services to persons under 21 years of age. The platform does not knowingly collect personal information from any minor.
If it comes to our attention that a person under 21 has created an account, that account will be closed immediately and all associated information will be deleted. If a parent or guardian believes their child has opened an account on ok www, please inform our support team without delay.
Policy Changes
ok www reserves the right to amend or update this Privacy Policy as needed. Any significant changes will be published on the website and the date of the change will be updated at the top of the policy.
Continued use of the platform after changes have been made will be considered acceptance of the updated policy. Previous versions of the policy can be obtained through our support team if needed.
Contact Us
If you have any questions or comments about this Privacy Policy, or any requests regarding your information, please contact the ok www support team using the methods below:
- Live Chat: 24/7 live chat is available directly on the website
- Email: [email protected]
- Language: Support is available in both Bengali and English
ok www takes any concerns about your privacy seriously and aims to respond within a set timeframe. Read our About Us page to learn more about our platform, services, and policies.